Our Core Values
Heartfelt Excellence
At Vetnovo, we are more than just a veterinary business; we are a dedicated community of animal lovers, committed to providing exceptional care for pets and their owners.
Our core values drive everything we do, and we take pride in setting the gold standard for veterinary care. Explore how Vetnovo is redefining the world of veterinary medicine through an unwavering commitment to our values.
Quality Care
The Heart of Our Mission
Clinical Excellence
Clinical excellence is at the heart of everything we do. We equip our clinicians with top-notch training, cutting-edge systems, and state-of-the-art facilities to deliver the highest quality care to pets.
Clinical Freedom
At Vetnovo, we believe that the freedom of our veterinary surgeons is the cornerstone of our culture. We empower our clinicians to make decisions that prioritize the well-being of their pet patients.
Just Culture Ethos
Our 'Just Culture' ethos is dedicated to psychological safety, accountability, and continuous learning. We foster an environment where our team members can voice their concerns, learn from their experiences, and grow together.
Innovation
Pioneering Solutions
Technological Advancements
We constantly seek innovative solutions to the challenges we face, leveraging technology to enhance the clinical care experience for our patients and clients.
Workflow Efficiency
We are dedicated to improving workflow efficiency through innovation, allowing our teams to flourish and setting them free to deliver outstanding service.
Integrity
Honesty and Transparency
Authenticity
We are authentic and unwavering in our commitment to our values. Honesty and transparency are the operational cornerstones of Vetnovo.
Whistleblower Protection
We actively encourage and protect whistleblowers, ensuring that ethical concerns are addressed promptly and appropriately.
Open Communication
Open communication is fundamental at Vetnovo. We foster an environment where employees and stakeholders feel free to express their ideas and concerns without fear of retribution. This openness fortifies trust, enables better decision-making, and promotes a culture of collaboration and continuous improvement.
Compassion
Care Beyond the Clinic
Supporting Our Teams
We sensitively support our clinic teams in their responsibilities, recognizing the highs, lows and challenges that providing veterinary care entails.
Individualized Care
We understand that each pet is unique. We respect the individual and species-specific needs of our patients, providing tailored care to meet their specific requirements.
Accountability
Social, Cultural, and Environmental
Environmental Responsibility
We support environmentally-friendly initiatives that allow us to care for the planet as well as pets. We are committed to minimizing our ecological footprint.
Community Engagement
Our clinics are integral parts of their local communities. We lead by example, educating the public, and inspiring the next generation of pet lovers.
Diversity and Inclusion
Vetnovo champions diversity and inclusion at every level of our organization. We believe that a diverse team fosters creativity and innovation.
Empowerment
The Heartbeat of Vetnovo
Colleague Recognition
Every colleague at Vetnovo is recognized and respected, and they have a voice in the organization. We believe that each team member can make a difference.
Well-being and Growth
We genuinely care about the health, well-being, and growth of our team members. We provide support, resources, and opportunities for personal and professional development.
Long-Term Planning
Vetnovo is committed to long-term planning and supports career development and longevity. We aim to provide flexible roles to suit the individual needs and commitments of our colleagues.
Ready to find out what Vetnovo can do for your practice?
Power in Numbers
Thriving Together
At Vetnovo, we understand that when our teams thrive, our business thrives. We are dedicated to creating a workplace where everyone can flourish.
Join us at Vetnovo, where these values drive our passion for providing the best pet care possible. We invite you to experience the Vetnovo difference firsthand and become a part of our ever-growing community of animal wellness advocates. Together, we can make a difference in the lives of pets and their owners.